You give the viewings. Venuo answers the enquiries before them.
Every enquiry that reaches your web form or email gets a reply within 15 minutes, day or night: the couple's date, your prices and two viewing times. When they pick one, Venuo sets the viewing. When it isn't sure, you get a draft to approve instead.
The enquiry desk for wedding and function venues, by Yielde
Your first month, R999 incl. VAT. Or call Chris on 063 611 2952 for a 10-minute demo on made-up enquiries.
- Thandi · web form, 21:15:
Hi! Is Saturday 17 April 2027 open for our wedding? We're about 50 guests. What would it cost?
- Tolboskloof Weddings via Venuo · 21:21:
That date is provisionally open. We will confirm it with you by Monday 12 October 2026, 10:00 — nothing is reserved until then.
Barn wedding — Saturday: R38 500 · Farm menu — harvest table: R520 per guest.
Viewing times: Wednesday 14 October 2026, 15:00 or Wednesday 21 October 2026, 15:00.
- Thandi · reply, 21:40:
Wednesday 14 October at 15:00 suits us. See you then!
- Tolboskloof Weddings via Venuo · 21:46:
Your viewing is set for Wednesday 14 October 2026, 15:00. A calendar invite is attached.
- Enquiry in
- Reply sent
- Viewing set
How it works
From the first enquiry to a viewing time, in four steps.
A couple gets in touch
Through your web form or by email, the way they do today. Your form and your inbox stay exactly as they are.
Venuo replies
Within 15 minutes, day or night, in English: their date, your prices from your own price table, and two viewing times.
When it isn't sure, you decide
An unclear date, more guests than you seat or out-of-date blocked dates become a draft for you to approve with one tap.
The viewing is set
The couple picks a time by replying. Venuo sets the viewing and sends you both a calendar invite. You see every conversation in your dashboard.
What's included
What the desk does for a venue office.
01
A reply within 15 minutes
Day or night: the couple's date and guest count, your prices and two viewing times they pick by replying.
02
Web form and email
Enquiries from your web form or your enquiry email, with a step-by-step guide for your email provider.
03
Only the times you open
It offers two of the viewing times you've given, and skips your blocked dates.
04
Drafts first, one tap to stop
You start on drafts for 3 days; then you choose automatic or approve-every-reply in Settings. The Stop button stops all replies within a minute.
05
Your dashboard, and one email at 07:00
Enquiries and their history, drafts, viewings and usage in your dashboard. Every morning, one email with every enquiry and draft. You get a copy of every reply.
06
It says what it is
Each reply says, in one line, that it was sent automatically from your approved price list and that you will reply personally. Prices are indicative; your own quote follows the viewing.
Works with
Your form and your inbox stay exactly as they are.
Enquiries reach Venuo from your web form or your enquiry email; you follow every conversation in your dashboard. It doesn't read WhatsApp, Instagram, phone calls or PDFs. It only answers people who wrote to you, and never sends marketing.
- Your web formThe desk as a second recipient
- GmailA forwarding filter
- Google WorkspaceA forwarding filter
- Outlook.comA forwarding rule
- Microsoft 365Your web form, or a forward
- cPanel hostingA forwarder
- XneeloThe mailbox forward
- AfrihostA mail forward
- AxxessA mail forward
- Your dashboardEnquiries, drafts, viewings
- Calendar invitesFor every viewing
- The 07:00 emailEvery enquiry, once a day
- Draft noticesApprove with one tap
Start your pilot
A month on your own enquiries.
Your first month on Core, R999 incl. VAT. You read the terms and the operator agreement before you pay, and nothing renews by itself. Or call Chris on 063 611 2952.
Questions
Questions owners ask first.
Before you start
Does it answer WhatsApp, Instagram or phone enquiries?
No. It answers enquiries that reach your web form or your email, once you’ve connected them to the desk. It doesn’t read or answer WhatsApp, Instagram, phone calls or PDFs. Those stay with you.
If most of your enquiries come by WhatsApp, it may not be for you yet. If a fair share come by form or email, the demo is still worth ten minutes.
Do I need to install anything?
No. You sign in to your dashboard in the browser with a link or code we email you. You add the desk as a second recipient on your web form, or forward enquiries to it: the dashboard has a step-by-step guide for your email provider, with your desk address filled in.
Do couples know the reply was sent automatically?
Yes. Every reply says, in one line, that it was sent automatically from your approved price list and that you’ll reply personally. A reply you approved from a draft says that you checked it before it was sent.
Do you promise it will bring in bookings?
No. Venuo answers enquiries and sets viewings; the viewing itself, the quote and the booking stay with you. It never calls an event date booked, reserved or confirmed.
Talk to Chris
Call 063 611 2952Or email [email protected].
The demo
- How long
- About ten minutes.
- Where
- By video call, or in person near George.
- What
- The real desk on made-up enquiries. Never a real couple's details.
When you start
You sign up, set up your venue and read the terms and the operator agreement before you pay anything. Nothing renews by itself. What happens next