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Legal

Supplier information

Version v1.7, published 27 October 2026 · Not yet reviewed by counsel

Given under section 43 of the Electronic Communications and Transactions Act 25 of 2002, as in our terms of service. Clause numbers refer to those terms.

  • Supplier: Splice Computers (Pty) Ltd, a private company, reg. 2019/272712/07, registered with the CIPC, South Africa, trading as Venuo, a product of Yielde. Signing for Venuo: Chris Botha, authorised representative, under the written authority of the company's sole director, Maria Cornelia Magrieta Botha.
  • Address (physical and postal, and for service of legal documents): 55 York Street, George, Western Cape, 6529.
  • Phone: 063 611 2952 · Email: [email protected] · Website: venuo.co.za
  • VAT registration no.: 4700295688
  • The service: the Venuo enquiry desk for one venue, as in clause 1. You accept these terms and the DPA before you pay, and the desk starts once you have paid.
  • Price: as in clause 3, incl. VAT, and packs of extra enquiries as in clause 5 if you buy them; no other charges. Payment: Paystack, on the Pay page, in South African rand. Venuo never sees your card number. If you pay by card, Venuo stores Paystack's token for your card so that your plan can renew (clause 4).
  • Duration: one prepaid month at a time. If you pay by card, the agreement continues from month to month until you switch renewal off or it ends (clause 4); if you pay another way, nothing renews by itself.
  • Refunds and cancelling: clause 7. We also give you, by contract and whether or not the law gives you the right, a 7-day cooling-off: cancel within 7 days of the day you first paid and we refund that payment in full (the right in ECTA s.44 applies to natural persons only, and is limited where a service starts within the 7 days with the consumer's consent).
  • Your records: you can read and save this text at any time at venuo.co.za/terms and on /legal/terms in your dashboard. Your tax invoices are on your Billing page. Ask us at any time for a copy of a credit note, or of the texts you accepted with their version and fingerprint. We keep your acceptance for 5 years after the contract ends.
  • Complaints: write to [email protected] (clause 13).
  • Codes and disputes: we belong to no self-regulatory body and subscribe to no code of conduct or alternative dispute resolution code.
  • Privacy: venuo.co.za/privacy and the DPA.

Office bearer: Maria Cornelia Magrieta Botha, sole director.