Email guides · Gmail
Connect Gmail
Forward your enquiries to your Venuo address, [email protected]. It takes about five minutes.
[email protected] stands for your own Venuo address. After you sign up, your dashboard’s Connect page shows this guide with your address filled in.
Step 1: On a computer (the Gmail app can't do this), open Gmail for the inbox that receives your enquiries.
Step 2: Click ⚙ (top right) → See all settings → the "Forwarding and POP/IMAP" tab.
Step 3: Click "Add a forwarding address", type [email protected], then Next → Proceed → OK.
Step 4: Google sends a confirmation code to Venuo. Within a minute it appears in this same guide on your Venuo dashboard (app.venuo.co.za → Email setup): refresh it until it shows.
Step 5: Back in Gmail's settings, type the code in the box next to "Verify", then click Verify.
Step 6: Choose "Forward a copy of incoming mail to [email protected]" and "keep Gmail's copy in the Inbox", then click Save Changes at the bottom.
Step 7: Test it: from another email address, send a short enquiry to your usual enquiry address. When it reaches Venuo, your Venuo Connect page shows "Connected".
Good to know
- Venuo gets a copy. Your inbox keeps every enquiry, and you can still answer anyone yourself.
- Does this inbox also get personal mail? Forward only enquiries with a filter instead: Settings → Filters and Blocked Addresses → Create a new filter → match your enquiries → "Forward it to" your Venuo address. Venuo ignores mail that isn't an enquiry either way.