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Email guides · Gmail

Connect Gmail

Forward your enquiries to your Venuo address, [email protected]. It takes about five minutes.

[email protected] stands for your own Venuo address. After you sign up, your dashboard’s Connect page shows this guide with your address filled in.

  1. Step 1: On a computer (the Gmail app can't do this), open Gmail for the inbox that receives your enquiries.

  2. Step 2: Click ⚙ (top right) → See all settings → the "Forwarding and POP/IMAP" tab.

  3. Step 3: Click "Add a forwarding address", type [email protected], then Next → Proceed → OK.

  4. Step 4: Google sends a confirmation code to Venuo. Within a minute it appears in this same guide on your Venuo dashboard (app.venuo.co.za → Email setup): refresh it until it shows.

  5. Step 5: Back in Gmail's settings, type the code in the box next to "Verify", then click Verify.

  6. Step 6: Choose "Forward a copy of incoming mail to [email protected]" and "keep Gmail's copy in the Inbox", then click Save Changes at the bottom.

  7. Step 7: Test it: from another email address, send a short enquiry to your usual enquiry address. When it reaches Venuo, your Venuo Connect page shows "Connected".

Good to know

  • Venuo gets a copy. Your inbox keeps every enquiry, and you can still answer anyone yourself.
  • Does this inbox also get personal mail? Forward only enquiries with a filter instead: Settings → Filters and Blocked Addresses → Create a new filter → match your enquiries → "Forward it to" your Venuo address. Venuo ignores mail that isn't an enquiry either way.