Email guides · Outlook.com / Hotmail
Connect Outlook.com
Your email is Outlook.com or Hotmail. Forward your enquiries to your Venuo address, [email protected]. It takes about three minutes.
[email protected] stands for your own Venuo address. After you sign up, your dashboard’s Connect page shows this guide with your address filled in.
Step 1: On a computer, sign in at outlook.com with the inbox that receives your enquiries.
Step 2: Click ⚙ (Settings, top right) → View all Outlook settings → Mail → Forwarding.
Step 3: Tick "Enable forwarding" and type [email protected].
Step 4: Tick "Keep a copy of forwarded messages", then click Save. Without that tick, forwarded mail leaves your inbox.
Step 5: Test it: from another email address, send a short enquiry the way couples do. When it reaches Venuo, your Venuo Connect page shows "Connected".
Good to know
- Venuo gets a copy. Your inbox keeps every enquiry, and you can still answer anyone yourself.
- Is forwarding greyed out on a new account? Microsoft sometimes asks you to verify the account first: follow its prompt, then try again. The labels come from Microsoft's help pages: check them on screen.